When it comes to using software, some people are more naturally apt than others, but when developing the apps, programmers and developers have a hard time making an app useful for people of all skill levels. This is why they create help systems, which often come in the form of drop down windows and pop ups on screen. The problem with many of these help systems is that in order to actually get the needed help, a user must navigate away from the app and go to a specific help page, which more often than not is a giant wall of text. Yes, the proper instructions and tutorials are there, but they are not always easy to find, which in turn keeps the user from getting the help he needs, and he no longer uses the program. A better design would be more intuitive, and easier to figure out how to use without the use of help systems.
The Personas for project 5 could be modeled after several types of people, though none of them would actually use the proposed design. That is for the chosen hero. The persona for project 5 could be someone who is simply an avid fan of the hero, and would find the hero to benefit from the design. Another possible persona could someone with similar skills to the hero, i.e. trained martial arts fighter.
I agree with having a help section being useful and basically necessary in a design. When reading your post, especially the part when you were talking about how it needs to be intuitive and easy to figure out how to get help, I thought about help sections in apps that allow you to immediately contact someone talking about your problem, or videos that show you how to fix things. I think that is a great way to develop a help section, and that is what I thought about when you wrote this! Nice post!
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